Grow your sales with Livechat

Communicating effectively with your customers can lead to an increase in sales, retention as well as referrals. Easy to do if you’re face to face with them, but how about your online customers? Grow your sales by providing your website visitors with high-quality Livechat conversation.

livechat agents

About us

BPO LiveChat is founded by people who have experienced the need for customized 24/7 Support solutions. Our experienced chat support agents are managed by American professionals with high quality standards. In addition, our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality customer support services around the clock at low cost.

BLC has been in the business of niche support for over 6 years. Our clients are known and we live on our reputation.  If your web business is driven by high volume sales and you currently maintain your support, we can help.

Help your customer within seconds.

Your customers need someone to talk to in the process of availing your product or service. But what if there is no one available to answer their queries? You’ll definitely loose a sale, and sadly, a customer. 

With our Livechat software plus skilled agents, you can help your customers within seconds! 

Livechat lets you make a quick reply to your customer queries, help them resolve their issues and have them guaranteed that you’re just right there when they need you. This is a very effective way of earning your customers’ trust and loyalty to your business. And customers’ loyalty means an increase in sales. 

So what are you waiting for? Our chat agents are waving!

Fast, secure, Intelligent!

In-house Software

We have our in-house Livechat Software with the touch of experts, ready to connect with your online customers 24/7.

Secured Network

Our Livechat Software is SSL encrypted, making sure that your customers' data are transmitted securely.

Livechat Agents

Our highly-trained chat agents will handle your customers expertly, providing fast, high-quality conversation.

Built in Ticketing System

A ticketing system is a one powerful tool in improving your customer service experience. But how does it work? Not all issues, specifically the complicated ones, can be resolved in one touch. These issues will be converted into a ticket by the agent, escalating them into a specialist. Once the specialist has an update or resolution, the agent will then relay the information to the customer.

How To Submit A Ticket?

Step 1

Click the chat button, then Leave a Message.

Step 2

Fill out the form as many details as possible.

Step 3

Submit your ticket!

Other Livechat Features

Cuztomization

Customization allows you to customize your chat window to match your website. You can change the color, add a logo and greeting text. This will absolutely make your website stand out.

Geo-Location

Geo-location provides you an easy way to promote your business. You can provide real-time relevant information to your customers based on where they access your website.

File Transfer

It is important to be able to communicate with your customers though any means. File transfer allows your customer to send screenshots so you can understand what he is trying to say,

Need help? Contact our support team!

Toll-Free Numbers

  • (USA) +1-855-652-0593
  • (AUS) +61-385-184-398
  • (UK) +44-120-659-8265

Chat with our Agents

Click the livechat icon to chat with one of our customer service representative.

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