Communicating effectively with your customers can lead to an increase in sales, retention as well as referrals. Easy to do if you’re face to face with them, but how about your online customers? Grow your sales by providing your website visitors with high-quality Livechat conversation.
BPO LiveChat is founded by people who have experienced the need for customized 24/7 Support solutions. Our experienced chat support agents are managed by American professionals with high quality standards. In addition, our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality customer support services around the clock at low cost.
BLC has been in the business of niche support for over 6 years. Our clients are known and we live on our reputation. If your web business is driven by high volume sales and you currently maintain your support, we can help.
Your customers need someone to talk to in the process of availing your product or service. But what if there is no one available to answer their queries? You’ll definitely loose a sale, and sadly, a customer.
With our Livechat software plus skilled agents, you can help your customers within seconds!
Livechat lets you make a quick reply to your customer queries, help them resolve their issues and have them guaranteed that you’re just right there when they need you. This is a very effective way of earning your customers’ trust and loyalty to your business. And customers’ loyalty means an increase in sales.
So what are you waiting for? Our chat agents are waving!
A ticketing system is a one powerful tool in improving your customer service experience. But how does it work? Not all issues, specifically the complicated ones, can be resolved in one touch. These issues will be converted into a ticket by the agent, escalating them into a specialist. Once the specialist has an update or resolution, the agent will then relay the information to the customer.
Click the livechat icon to chat with one of our customer service representative.